Purchases through Google Play
For an app, game or in-app purchase billed through Google Play, refund eligibility and processing are governed by Google Play’s policies and applicable law. A refund is not guaranteed. Use the order history or refund request process associated with the Google account used for the purchase.
Direct digital product purchases
If we offer a product for direct purchase, the applicable price, delivery conditions and refund terms will be presented before payment. Digital delivery, access already provided and applicable consumer rights may affect eligibility. This website currently does not process direct online payments.
Custom development and services
Refunds or cancellations for commissioned work depend on the written agreement, work completed, committed third-party costs and applicable law. We will discuss any request against the agreed scope and milestones. This policy does not create a blanket non-refundable condition or override a signed agreement.
How to request help
Contact us with the product or service name, purchase date, order reference and a short explanation of the issue. Never send card numbers, passwords or identity documents. For Google Play purchases, use the store’s refund process first where appropriate; we can help investigate product issues.
Payment processing and your rights
When a refund is approved, the original payment provider’s rules and processing times apply. We do not promise a fixed processing time or refund method that a provider cannot support. Nothing in this policy limits any mandatory consumer rights.
Contact
Use the business email below with the subject “Refund enquiry” for questions relating to a Parveen Digital product or service.
Read Google Play’s refund policies
contact@parveendigital.com
Parveen Digital · Punjab, India